Frequently Asked Questions

Yes. All our watches are 100% authentic and carefully selected to ensure quality, style, and performance.
Yes. We ship throughout the United States with tracking included on every order.
Orders are processed within 1–3 business days after payment confirmation. Once shipped, the estimated delivery time is 5–8 business days within the United States. You'll also receive a confirmation email with your tracking number so you can monitor your order every step of the way.
Once your order has been shipped, you'll receive an email with your tracking number, allowing you to track your shipment at any time.
We accept all major credit and debit cards, as well as Klarna and Afterpay, providing secure and flexible payment options at checkout.
Yes. All purchases are processed through secure and encrypted payment platforms, ensuring your personal and financial information is protected.
Yes. All our watches include a warranty against manufacturing defects. Warranty coverage may vary depending on the brand or model.
Yes. We accept returns within the applicable return period, provided the item is unused and returned in its original packaging.
Please contact us immediately and send us photos of the product and its packaging. We'll review your case and provide a solution as quickly as possible.
You can contact us by email at info@tiempoxwatches.com or through the WhatsApp button available on our website. We'll be happy to assist you and respond to your inquiry as soon as possible.